Job Description

Bar & Park Manager

Lead the most fun (and fur-filled) place in town.

South End Charlotte, NC | Full-Time Salary | Quarterly Bonus Potential | Reports to: General Manager

About the Role

At Skiptown, we're more than just a bar or dog park, we're a community for pups and their people. As our Bar & Park Manager , you'll own the guest experience, team performance, and day-to-day operations of our indoor/outdoor off-leash dog bar and park. You'll be responsible for creating a welcoming, safe, and efficient environment for both pups and people, while managing staff, overseeing compliance, and hitting revenue goals.

This role is perfect for a hospitality or recreation leader who knows how to balance fun with high standards , build a strong team culture, and take full ownership of a fast-paced business unit.

What You'll Do

Team Leadership & Culture

• Onboard, train, schedule, and coach park & bar team members
• Set the tone for excellent service and strong communication
• Conduct performance evaluations and corrective action when needed
• Foster a collaborative, values-aligned team culture

Operations & Financial Oversight

• Own the P&L for the bar and park and drive toward revenue targets
• Manage inventory of beverages, supplies, and facility materials
• Track labor and costs, control expenses, and execute on performance goals
• Maintain compliance with alcohol laws, health codes, and safety standards

Experience Execution & Guest Engagement

• Drive membership sales, promotional initiatives, and park usage
• Support and lead events alongside the HQ & marketing teams
• Handle client concerns, resolve incidents, and maintain Skiptown's safety standards for dog behavior and park rules

Facilities & Safety

• Ensure the facility remains clean, well-stocked, and inviting
• Monitor all aspects of the dog park experience and correct unsafe behavior when needed
• Uphold alcohol service compliance, facility cleanliness, and dog safety protocols

You'll Thrive in This Role If You...

• Lead by example and build trust with your team
• Can balance people, pups, product, and profit at the same time
• Enjoy working in a fast-paced, guest-facing environment
• Know how to deliver fun without sacrificing structure or safety
• Communicate clearly, act decisively, and resolve conflicts with professionalism

Required Skills & Experience

• Evening and weekend availability
• 2+ years of experience in bar, hospitality, or recreational management
• Experience managing a team, including scheduling, coaching, and performance reviews
• Familiarity with bar operations, alcohol service laws, and inventory control
• Financial literacy and comfort managing budgets and revenue
• Experience resolving guest concerns and leading safety/compliance efforts
• Alcohol service certification preferred

Physical Requirements

• Able to stand, kneel, run, walk, and move for long periods during a shift
• Able to lift up to 50 pounds
• Comfortable working in an indoor/outdoor setting around dogs of all sizes and energy levels

Why Skiptown?

• We combine premium pet care with top-tier hospitality
• We're growing fast, with room for you to grow too
• You'll have clear goals, ownership, and support
• Plus: tips, perks, team events, and dogs, lots of dogs
• Free VIP Membership to Skiptown
• Cha-Ching Fridays! (We get paid weekly)
• Employee discounts on all Skiptown services
• Free DoorDash DashPass subscription
• 50% discount on The Farmer's Dog fresh pet food

Ready to Lead the Pack?

If you're passionate about leadership, love dogs, and want to create unforgettable experiences every day, we'd love to hear from you.

Apply now and take charge of the best job in town.

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