Job Description
At Microsoft, the Security Commercial Solutions Area (CSA) is dedicated to helping organizations of all sizes confidently transition to the cloud and modernize their platforms. We deliver the security solutions, expertise, and services needed to protect data and applications.
We're seeking a passionate and experienced security leader to join us as a **Customer Security Officer (CSO)** supporting top customers across Enterprise and Industry segments, with a focus on the United States State, Local, and Education sectors.
As a CSO, you will serve as a trusted advisor to Chief Information Security Officers (CISOs) and executive boards. You'll represent Microsoft's security vision and solutions, building strong relationships and understanding each customer's short- and long-term security needs. Your guidance will help enhance their security posture and ensure Microsoft's offerings align with their business goals.
You will be part of the Corporate Vice President's extended leadership team, contributing to security strategy and enabling leadership across the organization. You'll help shape account strategies, foster trust with CISOs, and lead strategic engagements. You'll also participate in industry forums, sharing insights on security, privacy, and regulatory requirements-positioning Microsoft as a leader in cybersecurity.
In this role, you will advocate for your customers within Microsoft's Go-to-Market teams, influencing product development and strategic investments based on customer feedback and evolving industry trends.
You'll collaborate globally, supporting colleagues across regions. While based in your local area, you can expect up to 25% travel, including occasional international trips. You'll work cross-functionally with customer account teams, service delivery teams, public sector and industry teams, legal and corporate affairs, product engineering, Microsoft Security Partners, and the Digital Crimes Unit to drive key business priorities and outcomes.
**Responsibilities**
+ Partner with area sales leadership and account teams in developing long term strategic plans for key win accounts in your area.
+ Engage with customer C-suite executive with Chief Information Security Officer (CISO) being the primary role, to understand their strategic objectives. Develop and nurture trusted advisor relationships helping CISO mature their security program by establishing the foundation for quality of platform security program architecture leveraging industry frameworks and standards.
+ Develop strategic, operational, and tactical recommendations tailored to each customer with the intent of improving customer security posture and compliance position, aligned with their business goals and risk tolerance.
+ Monitor and analyze emerging security trends, share insights with customers as well as our area leadership and guiding them through the potential impacts on their industry.
+ Be the trusted Security partner between Microsoft and our strategic customers in developing, implementing, and executing on their security priorities, driving customer intent to buy and post sales deployment.
+ Advise, coach and train the area leadership on MS security solution value proposition and positioning. Be the Subject Matter Expert (SME) supporting area leaders on security conversations in executive forums as CISO roundtables, etc.
+ In alignment with Microsoft's key priorities, establish customers' security strategy and ensure execution of said strategy with key C-suite customer stakeholders.
+ Lead Security presentations, demonstrations, and workshops in Industry forums to provide thought leadership on Microsoft's Security portfolio.
+ Develop and maintain industry expertise: The Customer Security Officer will stay up to date with the latest developments and advancements in security including new tech, competitors, and internal product and services offerings.
+ Growth Mindset. Experience and passion for learning; implementing practices from others; trying, failing, and learning from both successes and failures; sharing practices and knowledge for others' benefit.
+ Other
+ Embody our culture and values
**Qualifications**
**Required/Minimum Qualifications:**
+ Master's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience
+ OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience
+ OR 7+ years technical pre-sales or technical consulting experience
+ OR equivalent experience.
+ 3+ years of enterprise industry experience as a Chief Information Security Officer (CISO) or similar, including direct responsibility for developing security strategies and security architectures for global companies and/or governments, and leading implementation and execution of strategies.
**Other Requirements:**
**Security Clearance Requirements:** Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
+ The successful candidate must have an active U.S. Government Top Secret Security Clearance. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customerscreening requirements may result in employment action up to and including termination.
+ **Clearance Verification** : This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.
+ **Microsoft Cloud Background Check** : This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
**Citizenship & Citizenship Verification:** This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance
**Additional/Preferred Qualifications:**
+ 8+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience.
+ 6+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
+ Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).
+ Prior experience working with the **Federal Government and Defense Industrial Base** **Industry** verticals strongly preferred.
+ Information Security knowledge and/or hands-on experience with any combination of the following: information security competency - including Identity and Access Management, Security Operations (SOC), network security, Security Development Lifecycle (SDL), cryptography, key management, hardware security modules, security architecture and design, operations security, legal/risk/compliance, and physical security.
+ Deep knowledge of security issues & trends, able to articulate the high-level Microsoft security strategy to both technical & non-technical audiences with a detailed understanding of Microsoft 365 and Azure security frameworks, all service-level security capabilities (including details of defense-in-depth implementation - data encryption, data isolation, lock box, customer key, datacenter security, etc.), and all customer controls (identity & access management, RMS, encryption, etc.)
+ In-depth knowledge of security principles, compliance standards and ability to apply them in diverse business contexts., with detailed understanding of current compliance status for industry standard security & audit frameworks (such as ISO27001, HIPAA, SSAE16, FISMA, NIS2, etc.), and compliance features.
+ Experienced and credible communicator who can cast security in the language of the business, discussing Microsoft's security strategy with CISO & other C-level executives and government representatives and comfortable navigating in complex and high-pressure sales scenarios.
+ Demonstrate ability to influence without authority to drive change with both our strategic customers as well as internal stakeholders.
**Solution Engineering IC5** - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
**Microsoft will accept applications for the role until September 1, 2025.**
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Job Tags
Temporary work, Work at office, Local area,
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